New Zealander Richard Lee was applying for a passport online when the system objected to the image he uploaded. According to the passport robot,
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"The photo you want to upload does not meet our criteria because: subject eyes are closed."
But Lee, who is of Asian descent, had his eyes open.
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"I fell off my chair laughing," he told CNN. "Like, I know I have small eyes and I have no problem with it. But the fact that a computer can notice as well, that's just hilarious."
After trying three more images, he phoned the passport office to ask for help.
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"They said it was the shadow in my eyes and the uneven lighting on the face makes it hard for the software to process,"
he said.Lee -- currently attending university in Melbourne, Australia -- eventually gave up and went to a local post office to get some passport photos taken.
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"Fortunately one of those worked,"
he said.| Posted: at | |
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