The recent conflict between Turkish Airlines and its Nigerian staff has escalated following the airline's dismissal of seven employees over alleged violations of ticketing reservation rules, which reportedly caused significant financial losses amounting to over $600,000. This situation comes in the wake of the National Union of Air Transport Employees (NUATE) picketing the airline in Lagos, leading to flight disruptions and leaving at least 300 passengers stranded.
NUATE has accused Turkish Airlines of targeting union members under fabricated charges as a strategy to undermine the union. However, Turkish Airlines has publicly refuted these claims, asserting that the union's allegations are false. The airline maintains that the dismissals were justified based on the economic damage incurred due to the employees' actions.
“This cannot be farther from the truth. In the interest of our customers and the goodwill and reputation that the Airline has garnered over the years, it is important to set the record straight,” the airline’s statement said.
“In late 2023, the airline discovered an unfortunate pattern of ticket racketeering, particularly various ticketing reservation violations committed by seven of its employees which caused the Airline significant economic loss and hardship to the tune of over $600,000.
“Upon discovering the violations, the airline immediately engaged the Union in various discussions on how to address the said violations. Specifically, the Union was invited and acted as a member of the disciplinary committee against the erring employees, where it was determined, after the presentation of irrefutable evidence detailing the employees’ wrongdoings, that the employees were liable for gross misconduct and ought to be dismissed.
“After the conclusion of the disciplinary proceedings, the airline gave the employees the option to voluntarily resign which three out of the seven employees did. However, the four remaining employees who indicated that they were interested in resigning later declined to do so. The Union, despite full compliance with disciplinary process, refused to sign off on disciplinary action to the erring members of staff.”
The ongoing dispute highlights tensions between the airline's management and its workforce, represented by the union.
This conflict has not only disrupted operations but also sparked a broader discussion about labor rights and management practices within the airline industry in Nigeria. Both parties remain steadfast in their positions, indicating that resolution may require further negotiation or intervention from regulatory bodies.
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