Conflict Resolution Skills! (Page 2)

Managing and resolving conflict requires emotional maturity, self-control, and empathy.
It can be tricky, frustrating, and even frightening. You can ensure that the process is as positive as possible by sticking to the following conflict resolution guidelines:

Make the relationship your priority. Maintaining and strengthening the relationship, rather than “winning” the argument, should always be your first priority.
 
Be respectful of the other person and his or her viewpoint.

Focus on the present. If you’re holding on to old hurts and resentments, your ability to see the reality of the current situation will be impaired. Rather than looking to the past and assigning blame, focus on what you can do in the here-and-now to solve the problem.

Pick your battles. Conflicts can be draining, so it’s important to consider whether the issue is really worthy of your time and energy. Maybe you don't want to surrender a parking space if you’ve been circling for 15 minutes. But if there are dozens of spots, arguing over a single space isn’t worth it.

Be willing to forgive. Resolving conflict is impossible if you’re unwilling or unable to forgive. Resolution lies in releasing the urge to punish, which can never compensate for our losses and only adds to our injury by further depleting and draining our lives.

Know when to let something go. If you can’t come to an agreement, agree to disagree. It takes two people to keep an argument going. If a conflict is going nowhere, you can choose to disengage and move on.

Posted: at 4-02-2011 08:58 AM (14 years ago) | Hero

No "hitting below the belt." Attacking areas of personal sensitivity creates an atmosphere of distrust, anger, and vulnerability.

Avoid accusations. Accusations will cause others to defend themselves. Instead, talk about how someone's actions made you feel

Posted: at 4-02-2011 09:01 AM (14 years ago) | Hero

I rest my case.

Posted: at 4-02-2011 11:59 AM (14 years ago) | Hero

Good job,sweetie!

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Posted: at 4-02-2011 12:10 PM (14 years ago) | Hero

nice post...readin/learnin....

Posted: at 4-02-2011 12:23 PM (14 years ago) | Gistmaniac

You're welcome!

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Posted: at 4-02-2011 12:34 PM (14 years ago) | Hero

ENJOY.

Posted: at 4-02-2011 12:38 PM (14 years ago) | Hero

With most conflicts, its important to find a resolution....... This seems like a statement of the obvious, but many people suppress their anger or just go along to get along..... They think that by addressing a conflict, they are creating one, and simply keep quiet when upset

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Posted: at 4-02-2011 01:50 PM (14 years ago) | Addicted Hero

I NO FIT GIVE YOU MY HAND FOR MARRIAGE FOR AN UNCLE.  WE ARE SISTAS MY DEAR, AND AM ALWAYS HERE FOR UUUUU.

Posted: at 5-02-2011 12:01 PM (14 years ago) | Hero

THANK YOU TOO

Posted: at 5-02-2011 02:29 PM (14 years ago) | Hero